Engendering Effective Customer Service in the Virtual Era

According to a report published in Adweek, 88 percent of all companies are now using social media for marketing and customer service. So, given the prevalence of the Internet and virtual mediums, how do we craft an effective customer service experience to someone we don’t know behind the screen of a phone?

Do These Things to Improve Your Finances in 2018

Are you seeking a few good ways to improve your financial situation in 2018? Have you attempted to do this in the past, all without making as much progress as you would like? Are you ready to reach all your goals in the new year?