Online Forms – The Vital Elements For Automating Business Processes

In the age of internet, businesses are trying to outdo each other, in the quest for reaching out and engaging with potential and existing customers. In other words, you cannot expect to beat your business competition, unless you first have a website.

In the past, many websites had only static pages, where people could simply read information, but they could not use the web pages to directly engage, or give their inputs to the company. Now, businesses have understood the importance of engagements in order to find more customers, and also to retain the existing ones.

This is where the dynamic pages and the online forms can help businesses get inputs from their website visitors. Now companies can also automate many of their business processes with the help of these forms.

These forms are used extensively for automating many of the online marketing processes such as email marketing, newsletter marketing, lead generation, order closing, social media surveys, etc. The main purpose of these forms is to save on resources and time, which also translates into significant reduction of costs, and increased profitability.

These forms have replaced the paper forms to quite an extent. Many of the backoffice works can be easily automated by these web forms. These days, you don’t have to go to the bank in person to fill up the forms. Some of those tasks can be easily done by login into the bank portals.

These online forms can be basically classified into three types.

Basic use forms

Here, the users’ input will be simply collected and forwarded to an e-mail account. These simple forms are generally used for simple surveys, online marketing, and lead generation pages. Interestingly, more than 30 % of forms on the internet are the simple type. It is mostly because they are very cheap, and require low level programming.

Advanced user forms

In this case, users will be prompted to make some corrections or changes if they make mistakes while entering the fields. These forms include conditional logic to validate if the entered fields are correct or not. The users will be able to hit the final submit button, only after making the correct entries.

You can generally notice these types of web forms while registering or signing up for new accounts on various websites. The information will be collected in a centralised database, rather than just forwarding it to an email account. Most of the field validations can be done on the client-end, rather than on the server-end, which can help quite a lot in preventing the delays in information transmissions.

Some of these types are pretty easy to implement. However, if you are looking to develop customised forms, then you will probably need to take assistance from a professional programming company.

Elaborate forms

These types of forms can create real-time interactions, and are generally used in web and mobile applications like e-commerce stores, travel booking sites, human resource recruitment, etc.

Here the information is not just stored in the database. The information that users enter will also interact with the servers to check the availability and pricing. It then pulls out the information to be displayed on user’s screen again. These types of forms also deploy the CMS systems for managing information flow.

Build your own forms with free form builder tool:

If you are working on a tight budget, then you can easily create your own forms by visiting You can create forms for any purpose, and have them go live on your websites or blogs.

They also offer the option of adding secure payment processors for the order-forms on your website. You can also add high level security to your web forms by using SSL encryptions, password protection, and Captcha validations.