What’s the first thing that you do when you contact an app developer? You explain what you need from the app, from which the developer formulates executable strategies to be implemented later on. But what exactly are these strategies and how do developers go about identifying them? Similar to how a construction engineer starts with the foundation plan before moving on to the actual construction process, app developers first create a roadmap that they follow to develop an app that meets your requirements and performs your intended goals.
Experience plays a crucial role in coming up with a roadmap to success. Ramotion is an app development agency that specializes in building mobile applications, Apple TV apps, web apps, and Apple Watch apps. But how do they go about with their app development process? Let’s take a look.
Optimizing requirement gathering
The first step to developing an app is figuring out what the client needs. A clear vision is essential and for that, developers need to gather as much information as possible from the client regarding functionality and visual aesthetic. This helps them to build a high-level concept; something that helps them visualize the end product and work towards it after analyzing all the aspects.
Defining the roadmap
How will the developers work towards the end product? First, they build a roadmap by prioritizing some of the main features of the app and then creating a new plan for implementing secondary features.
Turo, a peer-to-peer car-sharing company, got in touch with Ramotion to redesign their app’s customer care experience. Customers weren’t happy with the support page and often had to create ticket requests because they couldn’t find the information they were looking for.
Ramotion identified two areas where Turo could benefit from: increasing the site’s self-service score and designing a fresh support portal to eliminate the confusion among customers. Once they built this roadmap, they were able to implement the changes they needed to improve the customer support experience. The result? Self-service went up by 58% and support overflow went down by 30%.
Designing data structure
The back-end of an app is the foundation on which it stands. It receives data from the server and shows the same to users before sending the input back as new data. This means the success of your app depends on its back-end structure. If your app already has a stable back-end, Ramotion developers will work with it and make changes if required after identifying potential problem areas.
Building the foundation
One of the best ways to avoid any type of pitfall during the app development process is building a proof of concept prototype. It allows developers to verify their assumptions and eliminate any risks that they may encounter while building the foundation. This includes designing the UI, widgets, customer support page, and other add-ons that will help users navigate the app easily.
Ramotion developers take a meticulous approach in their app development process. It all starts with building a roadmap that guides them toward all the necessary changes and improvements, making the app more accessible and user-friendly. This systematic process has enabled them to work with both budding startups and established corporations, helping them take their business to new heights.
Written by Scott Weathers
