Sony has asked PS3 owners to keep their consoles off until an enigmatic bug plaguing the system’s clock functionality is fixed.
“As you may be aware, some customers have been unable to connect to the PlayStation Network today. This problem affects the models other than the new slim PS,” confirmed Sony spokesperson Patrick Seybold.
“We hope to resolve this problem within the next 24 hours. In the meantime, if you have a model other than the new slim PS3, we advise that you do not use your PS3 system, as doing so may result in errors in some functionality, such as recording obtained trophies, and not being able to restore certain data.”
According to Seybold, the bug is likely to have caused a number of errors, including:
- System date reset to Jan 1, 2000.
- Error message – “You have been signed out of PlayStation Network, (8001050F).”
- Error message – “Failed to install trophies. Please exit your game.”
- Error message – “The current date and time could not be obtained. (8001050F).
- Downloads – Users are not able to play back certain rental video downloaded from the PlayStation Store before the expiration date.
As TG Daily previously reported, players of the online service – which allows its 38 million users to connect to online stores, download software and play multiplayer games – began to report difficulties as early as yesterday afternoon.
The problem is also affecting players of single-player, trophy-based games such as Heavy Rain and BioShock 2, as these require trophy information to be synchronized with Sony’s online servers.