How Business Messaging Apps Increase Operations Efficiency

Smartphones combine multiple means of communication with messengers on the top of the system. Usage of them for personal needs is obvious, but guys on are convinced that they’re also one of the most important parts of business communication. If you haven’t integrated any messenger into your company’s ecosphere, here are comprehensive arguments to do so right now.

Constant Communication

Time will always be money. Business messaging apps provide real-time and asynchronous trouble-proof contact between co-workers. Most specialized apps are developed to give their users a single ecosphere of united elements such as instant chatting, private and public theme discussions, video chats, and even display-sharing options.

Permanent contact between team members is a default requirement for any business. It saves dozens of hours monthly on decision-making, management, distant cooperation and even makes employees closer to each other.

Many small businesses use free software to stay contacted. Basic toolkit usually includes Skype, WhatsApp (or Telegram, FB messenger, for instance), TeamViewer or other analogs. It’s ok to use them in small teams, but it’s not always convenient to keep all of them running. Especially, when you’re on the go. Just because apps like Skype devour battery of any smartphone or laptop.

To turn such problems away, think of downloading something like Flock, Facebook Workspace, HipChat, Slack, or Zoho Cliq. Yes, they all have both basic and unique features, but you can choose the most suitable for your companies needs. Pricing fluctuates from $2 to $8 person/month. There’s also a hint which would save some money. When you purchase corporate software, pay attention to options it has. Some packages – like Microsoft Office 365 with its Teams – provide free additional apps for messaging. Be sure to pay attention to its features, as they may differ dramatically! Look for best reviews at TGDaily and website.

Employee Accessibility

There are plenty of teams who work distantly. It’s quite a common case to work in a team where no one ever met each other face to face. Application developers are not an exception. Twist app is a good example. It was made by people from different time zones, so it features a Time-off option. It looks more like an E-mail inbox, but it has adjustable channels with theme threads within.

Imagine a long conversation about a new coming concept. Set up Channel and divide it into separate threads to keep access to all group members’ ideas, opinions, and questions without losing an idea of what you were talking about. This feature is Twists unique one. On the other hand, there are no video-contact functions. Look at previous examples if it’s a big lack.

Other accessibility perks which messengers provide are instant contact via chats where all online users are visible. 99% of desktop and mobile apps feature this option. Moreover, you can see whether your message is read or not. Let’s look at free online software like Google Docs. It is aimed at group access to any document type. All permitted users can edit info and you will see personalized changes anytime as they are saved dynamically, step by step. Subscription apps like Slack, Microsoft Teams, or Facebook Workspace provide close to that experience with some unique perks. Everything is up to your demand.

Written Records

Some conversations come to one-side conclusions, while others have many points to be covered and considered afterwise. That’s where you need keyword notifications, dialogue threads, and administrator right to delete excess texts from group chats. Luckily, both small and big businesses may choose between $8 person/month Slack, integratory $5 Microsoft Teams, and free Twist. As I’ve already mentioned, they all have basic messaging features and are actually good for distant co-work.

Some teams prefer free Evernote for tasks which require group editing of written notes. Users may fill their notifications with any kind of media, set alarms, and even create publication-prepared articles with images and videos.

I would not advise it to big companies, as they need a more formal way (like Slack and MS Teams), but small businesses can choose from a variety of notepads like Apple Notes, MS One Note, Evernote and so on.

Workplace Collaboration

All business-ready messaging apps I mentioned above are much better than any popular with people free messengers, because they have such indispensable features as group calendars with to-do lists, co-edit of documents, group alarms, delayed messaging, and so on. It is important to use these features to unite employees’ workplaces. Imagine Ben and John who prepare a new ad textual concept. First lives in Boston, second – in Paris. You are their boss from Toronto. Take Twist, create a channel, and invite guys. Make threads for goals, checkpoints, and ideas to divide texts visually. As a result, your team works much faster and you have strong control of the process. That’s how we and our friends do it at!


The talk about the necessity of business messaging may be endless. The only thing which is important is your deliberated choice of software. Mind apps which I gave as examples because they are most common, but don’t forget to seek for less praised specific applications. Increase your company’s operations efficiency once to pay more attention to complex goals.