Santa Clara, (CA) – Ninety percent of US adults are frustrated by others’ etiquette – or lack of it – when using laptops, netbooks and phones, says a new Intel survey.
The company polled 2,160 people in April and discovered that the top annoyance is when others type on mobile devices while driving a car (which is illegal in some countries). Other pet peeves include talking loudly on an Internet-enabled device in public (63 percent), discussing private matters in public (55 percent) and texting or typing while in the presence of others (54 percent).
While the survey revealed that the vast majority of people were annoyed by others’ mobile etiquette, only 38 percent admitted to indulging in such antisocial behavior themselves.
Top complaints include making a cashier wait until a phone call is completed and texting while driving. Other gripes included using a laptop in a public bathroom and hearing typing and conversations at a church, funeral or doctor’s surgery.
“We have more and more technology in our lives – much of it in our handbags, backpacks, and pockets as well as our homes, offices and even cars. It is hardly surprising that we are still working out what is socially appropriate and what isn’t – we are still developing our techno-etiquettes,” says Genevieve Bell, an Intel Fellow and cultural anthropologist who studies technology and culture, adding that she recently had dinner with a man who said he was the only man in the restroom not using a Blackberry and couldn’t decide whether to feel appalled or left out.
More than half of adults (56 percent) report being annoyed by people who do not follow mobile etiquette rules in cafes and restaurants, and close to half (47 percent) felt the same way about movie theaters and concert venues. About four out of 10 (41 percent) adults mentioned retail and grocery stores as top spots where they are annoyed, while about a quarter of adults (26 percent) listed public restrooms.
But it isn’t just users who are guilty of poor mobile etiquette – Intel points out that it is also rude to peer over someone else’s shoulder, ‘unless of course you are dying to know what the new app is or the brand of that hopelessly sexy mobile phone’.
Intel also correctly observes that some people can’t walk and chew gum at the same time, let alone text or type while walking.
More fascinating facts on mobile etiquette can be found here.