Another day, another bonfire. Toshiba has become the latest company to recall a product over fears of overheating.
The Consumer Product Safety Commission (CPSC) has issued the recall of 41,000 Toshiba laptops after reports that some machines have overheated to the extent of actually melting.
“The DC-In jack (where the AC adapter plugs into the notebook computer) can overheat to the point of melting the plastic base around the DC-In jack opening,” warns the CPSC.
“This poses a risk of burns to users who touch either the DC-In jack or the AC adapter plug when overheating or melting of the plastic occurs.”
In the US, there have been 129 reports of the machines overheating and deforming the plastic casing around the AC adapter plug. There were two reports of minor burns and two reports of minor property damage.
Toshiba Canada says it’s received 14 reports of excessive heat or smoke, but no reported injuries.
The affected models are the Satellite T135, Satellite T135D and Satellite ProT130, sold between August 2009 and August 2010.
Toshiba says customers should download a BIOS update here. It will detect whether the notebook computer is overheating, and if so, disable the notebook computer’s external power and display a message telling the owner to contact Toshiba for a free repair.
It’s not Toshiba’s first experience of melting laptops. Back in 2007 it was one of a number of manufacturers forced to recall machines after faults with Sony batteries.
And others have had their fair share of problems lately, too: last week, Garmin notified buyers of its GPS units of a similar problem, and a few weeks ago Sony was forced to recall over half a million laptops over a risk of burns.