Are you displeased with AT&T’s new smartphone plan? Well, don’t try complaining to CEO Randall Stephenson – he apparently doesn’t want to hear about it.
Unfortunately, Giorgio Galante found that out the hard way, after sending two letters to Stephenson complaining about the company’s “improved” data policy.
![](https://images.assettype.com/tgdaily/2016-09/d688c7c5-6a2b-4d2f-914f-dd7850bfd258/randallstephenson.jpg)
“To my surprise, I received [a] voicemail from AT&T’s executive response staff. The gist is: Thanks for the feedback, and if you bother our CEO again, we’re going to send you a cease and desist letter,” Galante wrote in a blog post.
“Wow. I was expecting a ‘hey thanks and so long’ at best. So what did I send that was so offensive?”
What, indeed? The full text of Galante’s letter can be read here.
Oh, and AT&T CEO Randall Stephenson can reportedly be contacted at:
[email protected] (direct)
[email protected]
phone: 210-351-5401 (direct to his secretary)
fax 210-351-3553
alternate phone: 210-821-4105 (headquarters, press 3, ask for Mr. Stephenson’s office)