With so many point-of-sale systems on the market today, it can be challenging to narrow down the selection to find the best one for your company. So instead, you should be looking for several features and the best POS system that will offer most or all of them. These features may include sales monitoring, tracking of inventory, returns, mobile connectivity, customer data management, loyalty programs, employee management, and many others.
A POS system is commonly used for e-commerce stores as well as brick-and-mortar stores to conduct sales. However, the best POS systems on the market offer key features to help simplify not only sales but the running of the entire business. In addition, a sound point-of-sale system will integrate with other software, including warehouse systems, accounting apps, e-commerce platforms, and much more.
These tools are available in a range of models, from cloud systems to simple processors. The most common types are mobile POS systems that use devices as a sales terminal, cloud POS systems that operate on the cloud, and terminal POS software that comes with receipt printers, barcode scanners, and credit card readers.
Order Processing and Billing
This is a fundamental feature that should be on your POS system. The software should have the capability to scan items and capture various payment modes to pay bills. It should also generate an invoice, reprint it and then email it to the customer. The system should add any discounts as well as the customer details.
Customer Relations
Provide personalized experiences to your customer base through a POS system that stores purchase histories and customer data. This can help with marketing by letting you know which of your customers would be most interested in any upcoming sales you may be having.
Sales Monitoring
The Best POS system will be able to generate reports on weekly, monthly, and yearly sales. This offers the statistics needed to analyze the business to notice any trends. Insights regarding stock management and overspending on products are also great features to look for in a POS module.
Employee Management
Some POS systems come with a module for employee management. This can help you keep track of employee hours, staffing numbers, and the overall sales performance of workers. In addition, the activities of your employees can be linked via the transactions they make. This helps you distinguish the productive from the non-productive staff members.
Gift Cards and Loyalty Programs
More and more people are buying gift cards every year, and the best POS system will manage them. As well, loyalty programs can be monitored and utilized with these systems to offer buying incentives to customers.
Returns Management
Look for a POS system that can facilitate refunds and provide replacements either online or from a physical store location. In addition, the system should capture specific details such as the name of the salesperson, the reason for the return, and any additional remarks. An excellent point-of-sale software will offer many different features beyond simply processing sales. Look for the best POS system that will provide the features you need to help your business increase its level of efficiency and productivity.
