Close

SMS May Be Fading, But Businesses Are Still Texting Customers

Share on facebook
Share on twitter
Share on linkedin
Share on whatsapp
SMS May Be Fading, But Businesses Are Still Texting Customers

Text messaging is two decades old, and many consumers are ditching texting for messaging applications like Snapchat and WhatsApp. But even as consumer interest wanes, businesses are embracing SMS to communicate with customers.The signs are pretty plain: last year, text message usage declined for the first time, from …

Author