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G4 snafu angers Apple owners

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G4 snafu angers Apple owners

Apple Computer has issued a formal apology to its customers for confusion surrounding the reconfiguration of its Power Mac G4 line.

But apologies aside, the company still refuses to honor almost all advance orders for G4 systems.

Earlier this week, Apple said that delays in Motorola’s production of chips capable of running at 500MHz would force the new Power Mac G4 line to be reconfigured using slightly slower processors. However, prices for the systems would remain unchanged, leaving customers who had pre-ordered the machines wondering what configuration they would receive – and how much they would be charged. The company later reversed itself and cancelled pre-orders for the systems.

The full story appears at www.zdnn.com.

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