Outages and shortages plagued some leading retail websites after a massive rush by consumers to buy online this holiday season.
Among the sites experiencing problems was the KBkids.com online store, which offered a $5-off coupon to shoppers who couldn’t gain access. Both EToys and Amazon.com said they were out of some Pokemon toys such as a plush Pikachu doll or trading card games.
Analysts predict online retail spending will almost double from $2.6 billion a year ago to $5 billion this holiday season.
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