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Federal Trade Commission Settles Claims over Delayed Rebate Payments by Philips

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Federal Trade Commission Settles Claims over Delayed Rebate Payments by Philips

The U.S. Federal Trade Commission (F.T.C.) has reached a settlement with Philips Electronics North America regarding consumer complaints that Philips failed to issue cash rebates within the time frame advertised. The F.T.C. found that, as part of its promotion for the purchase of CD-rewritable drives and monitors, Philips advertised that cash rebates for such purchases would be issued to consumers within eight weeks. Instead, Philips took six months or longer to issue over 50,000 customer rebates, which were all eligible for the eight-week rebate time frame. As part of the settlement, all rebates have been paid, and Philips has agreed that this will not happen again.

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